test cosmas

TKT-YSPF-26 • Critical

Status

resolved

Customer

PT Nusantara Retail Sejahtera

Branch

Bandung Dago Branch

Asset

AC Split Panasonic 1.5PK - Sales Floor Bandung

SLA Status

SLA

breached

Response Due

19 Jun 2026 09:05

Resolution Due

19 Jun 2026 12:50

First Response

Category: Hardware

Reported By: -

Reported At: 19 Jun 2026 08:50

No description.

Screenshot 2026-06-18 at 15.37.33.png

image/png • 1,881.2 KB • Uploaded by Cosmas

No updates yet.

Response and resolution SLA tracking.

BREACHED

🚨 SLA breached. Immediate attention required.

Response Due

19 Jun 2026 09:05

breached

Responded At

Resolution Due

19 Jun 2026 12:50

met

Resolved At

19 Jun 2026 09:54