PT Sinergi Solusi Informatika
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Service Management
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Title
Customer
No Customer
PT Nusantara Retail Sejahtera
Test
Test PT
Region
No Region
PT Nusantara Retail Sejahtera - Jabodetabek & Java Region
Test PT - Jakarta
Branch / Site
No Branch
PT Nusantara Retail Sejahtera - Bandung Dago Branch
PT Nusantara Retail Sejahtera - Head Office Jakarta
Test PT - Jakpus
PT Nusantara Retail Sejahtera - Surabaya Pakuwon Branch
Asset
No Asset
AC Cassette LG 3PK - Surabaya Main Area - PT Nusantara Retail Sejahtera
AC Split Daikin 2PK - Server Room HO - PT Nusantara Retail Sejahtera
AC Split Panasonic 1.5PK - Sales Floor Bandung - PT Nusantara Retail Sejahtera
ACC - Test PT
CCTV Entrance Hikvision - Bandung - PT Nusantara Retail Sejahtera
Core Switch Cisco - Head Office - PT Nusantara Retail Sejahtera
Category
No Category
Application
Hardware
Network
Other
Security
Server
Severity
Low
Medium
High
Critical
Assign Engineer
Unassigned
Bandung Branch User - NRS
Budi Engineer
Cosmas
Customer Admin - NRS
Engineer 1
HO User - NRS
Ibrahim Hendi
Internal SIT
Jovan
Manel
System Admin
User
sasya
user
Reported By
Reported At
Enable SLA
Response Minutes
Resolution Minutes
Status
Open
Assigned
In Progress
Resolved
Closed
Description
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